Export & Logistics Coordinator
Job Title: Export & Logistics Coordinator
Employer: The Pitchmark Group
Location: Unit 108, Longmead Road, Emerald Park East, Emersons Green, Bristol, BS16 7FG
Hours: 37 hours per week (flexible working requests considered, min 30 hours p/w)
Job Type: Permanent
Deadline Date: 30th June 2023
The Pitchmark Group, an innovative Queen's Award-winning family-run business in Bristol, UK, is seeking a highly skilled individual to join their team! Are you an experienced logistics expert with a proven track record of delivering excellent customer service? Do you have an understanding of current import and export compliance and shipping documentation? If yes, then we have the perfect role for you!
As a key member of our team, you will be responsible for ensuring compliance with import and export regulations, managing shipping documentation and logistics regulations, providing exceptional customer service, and using your IT skills to manage multiple priorities. You'll need to have a proactive approach, take the initiative, work independently, as well as part of a team, and have a positive team ethos.
We are looking for a dynamic individual with experience in the logistics and export industry to join our team. Knowledge or experience in the turf and amenity sector is a plus! You should be highly organised and be able to manage multiple and changing priorities while working calmly under pressure with a high degree of resilience.
At The Pitchmark Group, we value excellence and aspire to shape the future of the industry. If you’re a motivated individual with strong problem-solving skills, the ability to work under pressure and meet deadlines, we would love to hear from you!
Role Responsibilities:
Act as a crucial link between Customers, Customs & Operations departments, ensuring timely receipt of all required documents according to country-specific regulations
Prepare accurate and comprehensive documentation, including HS commodity codes
Foster effective communication channels with suppliers, forwarders and agents to obtain real-time shipment information and proactively address any potential issues
Ensure compliance with HMRC regulations and requirements, specifically pertaining to imports and exports
Take ownership of general enquiries relating to UK and overseas shipments, providing prompt and helpful resolutions
Proactive management of documents until final documentation sign off
Collaborate with transport companies to provide them with the relevant information for obtaining competitive quotations for overseas, UK and spot quotes
Effectively managing and resolving transport claims for both overseas and UK to ensure seamless logistics operations
Ongoing negotiation for acceptable rates with transportation companies, freight forwarders & UK based courier companies
Processing and reviewing shipping invoices to ensure accuracy and adherence to established guidelines
Coordinate and compile data for 3rd party audits
Embrace a flexible approach with additional duties required by management to ensure a smooth and efficient operation of the department
Knowledge and experience:
Ability to work calmly under pressure and escalate issues appropriately
Be proactive and take initiative in a logical, highly-driven manner
Be ambitious, motivated and determined
Be an outstanding communicator and have problem-solving skills
Willingness and ability to liaise with internal and external departments and teams
Can work to tight deadlines and manage multiple and changing priorities
Essential Skills:
Experience of working in a busy office environment
At least 2 years experience with current import and export compliance post-Brexit
Experience with handling shipping documentation and logistics regulations
Proven record of delivering excellent customer service
Experience of working in a logistics and export environment
Desirable Skills
Ability to speak a foreign language
GCSE Grade C above in Maths and English or equivalent
Knowledge/experience of working in the turf and amenity sector
Excellent IT skills, including Microsoft Office and other company IT systems
Have strong organisational skills, be meticulous, and have excellent attention to detail
The benefits of working with us:
Competitive salary - up to £25000, *dependent on experience
The company provides excellent opportunities for personal skills and career development
Employee bonus scheme
Modern staff recreational area with games, table football and a fully stocked café with shower facilities on site
Early finish on Fridays
Regular staff activities, team building and Payday lunches provided
Cycle-to-work scheme, as well as excellent transport links
20 days holiday plus all Bank Holidays pro rata
No weekend working
The Pitchmark Group is an equal opportunities employer.
To apply, please send your CV and Covering Letter to careers@thepitchmarkgroup.com for the attention of HR Officer, Katie Yarwood with the reference ELC/23.
Alternatively, if you wish to discuss the role in more detail please contact Katie on 07498509578. Katie will be able to provide you with further information about the position and guide you through the application process.