top of page

Export & Logistics Coordinator

Job Title: Export & Logistics Coordinator

Employer: The Pitchmark Group

Location: Unit 108, Longmead Road, Emerald Park East, Emersons Green, Bristol, BS16 7FG

Hours: 37 hours per week (flexible working requests considered, min 30 hours p/w)

Job Type: Permanent

Deadline Date: 30th June 2023

The Pitchmark Group, an innovative Queen's Award-winning family-run business in Bristol, UK, is seeking a highly skilled individual to join their team! Are you an experienced logistics expert with a proven track record of delivering excellent customer service? Do you have an understanding of current import and export compliance and shipping documentation? If yes, then we have the perfect role for you!

As a key member of our team, you will be responsible for ensuring compliance with import and export regulations, managing shipping documentation and logistics regulations, providing exceptional customer service, and using your IT skills to manage multiple priorities. You'll need to have a proactive approach, take the initiative, work independently, as well as part of a team, and have a positive team ethos.

We are looking for a dynamic individual with experience in the logistics and export industry to join our team. Knowledge or experience in the turf and amenity sector is a plus! You should be highly organised and be able to manage multiple and changing priorities while working calmly under pressure with a high degree of resilience.

At The Pitchmark Group, we value excellence and aspire to shape the future of the industry. If you’re a motivated individual with strong problem-solving skills, the ability to work under pressure and meet deadlines, we would love to hear from you!

Role Responsibilities:

  • Act as a crucial link between Customers, Customs & Operations departments, ensuring timely receipt of all required documents according to country-specific regulations

  • Prepare accurate and comprehensive documentation, including HS commodity codes

  • Foster effective communication channels with suppliers, forwarders and agents to obtain real-time shipment information and proactively address any potential issues

  • Ensure compliance with HMRC regulations and requirements, specifically pertaining to imports and exports

  • Take ownership of general enquiries relating to UK and overseas shipments, providing prompt and helpful resolutions

  • Proactive management of documents until final documentation sign off

  • Collaborate with transport companies to provide them with the relevant information for obtaining competitive quotations for overseas, UK and spot quotes

  • Effectively managing and resolving transport claims for both overseas and UK to ensure seamless logistics operations

  • Ongoing negotiation for acceptable rates with transportation companies, freight forwarders & UK based courier companies

  • Processing and reviewing shipping invoices to ensure accuracy and adherence to established guidelines

  • Coordinate and compile data for 3rd party audits

  • Embrace a flexible approach with additional duties required by management to ensure a smooth and efficient operation of the department

Knowledge and experience:

  • Ability to work calmly under pressure and escalate issues appropriately

  • Be proactive and take initiative in a logical, highly-driven manner

  • Be ambitious, motivated and determined

  • Be an outstanding communicator and have problem-solving skills

  • Willingness and ability to liaise with internal and external departments and teams

  • Can work to tight deadlines and manage multiple and changing priorities

Essential Skills:

  • Experience of working in a busy office environment

  • At least 2 years experience with current import and export compliance post-Brexit

  • Experience with handling shipping documentation and logistics regulations

  • Proven record of delivering excellent customer service

  • Experience of working in a logistics and export environment

  • Desirable Skills

  • Ability to speak a foreign language

  • GCSE Grade C above in Maths and English or equivalent

  • Knowledge/experience of working in the turf and amenity sector

  • Excellent IT skills, including Microsoft Office and other company IT systems

  • Have strong organisational skills, be meticulous, and have excellent attention to detail

The benefits of working with us:

  • Competitive salary - up to £25000, *dependent on experience

  • The company provides excellent opportunities for personal skills and career development

  • Employee bonus scheme

  • Modern staff recreational area with games, table football and a fully stocked café with shower facilities on site

  • Early finish on Fridays

  • Regular staff activities, team building and Payday lunches provided

  • Cycle-to-work scheme, as well as excellent transport links

  • 20 days holiday plus all Bank Holidays pro rata

  • No weekend working

The Pitchmark Group is an equal opportunities employer.

To apply, please send your CV and Covering Letter to for the attention of HR Officer, Katie Yarwood with the reference ELC/23.

Alternatively, if you wish to discuss the role in more detail please contact Katie on 07498509578. Katie will be able to provide you with further information about the position and guide you through the application process.

96 views0 comments

Recent Posts

See All
bottom of page