Technical Manager
The Pitchmark Group are looking to recruit a dynamic, confident and self-motivated technical manager to join Its thriving team.
The Pitchmark Group is a distinguished, Queen's Award-winning family-run business based in Bristol, UK. With a history spanning over a decade, the Group is composed of three prominent divisions: Pitchmark, Turfix, and Total Amenity Supplies. Originally established as Pitchmark in 2010, the company initially specialised in manufacturing line marking paint and equipment, with a particular emphasis on international markets.
Due to our continued growth, we are currently seeking an experienced, driven, and ambitious candidate with a strong technical background and proven track record of demonstrating and sharing technical knowledge within the sports turf sector. In this role, you will serve as a key point of contact for technically led decision-making, as well as contribute to research and development efforts.
Additionally, this national position requires your physical presence at selected meetings to provide support to Key and Regional Account Managers, facilitating the maintenance and development of existing and potential customer relationships. With your extensive technical expertise and ability to share knowledge effectively, you will contribute to enhancing customer satisfaction and strengthening partnerships.
As part of your responsibilities, you will play a crucial role in the company's research and development initiatives, working to innovate and improve our products and solutions in the sports turf industry. Your expertise and technical knowledge will be instrumental in driving forward our R&D efforts, ensuring that we remain at the forefront of the market.
Join our dynamic team at the Pitchmark Group and make a significant impact on the sports turf sector through your technical acumen, research contributions, and commitment to customer excellence.
Role Responsibilities:
Conduct technical product training via demonstrations across the UK and occasionally overseas
Lead research and development for line marking paints, machines and accessories across the UK and ROW market
Collating reports for R&D projects from inception through to HMRC submission
Liaise regularly with the UK distribution channels as well as Export Managers to collate market feedback, using this to ensure ongoing product development keeps up at the forefront of the line marking industry.
Create and manage thorough QC protocols and product testing schedules, to ensure product quality.
Attend periodic joint site visits with distributors to gain direct feedback from customers and on-site testing.
Attend trade exhibitions, events and educational seminars (approx. 5 events per year).
Support EU/ROW distributors with technical training, on a remote and physical support basis (approx.. 2-3 overnight stays per month)
Host line marking seminars and demonstration days in coordination with sporting & industry bodies, for example NGBs.
Provide internal training to the sales, marketing and customer support teams, ensuring understanding of line marking product developments, improvements and QC.
Knowledge and experience:
Ability to work calmly under pressure and escalate issues appropriately
Be proactive and take initiative in a logical, highly-driven manner
Be ambitious, motivated and determined
Be an outstanding communicator and have problem-solving skills
Be flexible and adaptable - overnight stays and potential overseas travel may be required
Willingness and ability to liaise with internal and external departments and teams
Can work to tight deadlines and manage multiple and changing priorities
Essential Skills:
Excellent IT skills, including Microsoft Office and other company IT systems
Excellent technical knowledge and a minimum of 5 years’ experience working hands-on in the turf and amenity sector
Full and (preferably) clean driving license
Have strong organisational skills, be meticulous, and have excellent attention to detail
Desirable Skills:
Ability to speak a foreign language
Experience in project management or facilitation skills (desirable)
Experience working with line marking equipment (desirable)
GCSE Grade C above in Maths and English or equivalent
Have a willingness to learn
Management of a budget relating to grounds maintenance (desirable)
The benefits of working with us:
37 hours per week
Competitive salary - up to £30000 - 40000+, *dependent on experience
Fully expensed laptop, phone and company vehicle
The company provides excellent opportunities for personal skills and career development
Employee bonus scheme
20 days holiday plus Bank Holidays pro rata
No weekend working
The Pitchmark Group is an equal opportunities employer
To apply, please send a CV & Covering Letter to the attention of HR Officer Katie Yarwood at careers@thepitchmarkgroup.com with the reference as TM/05/23. Alternatively, if you wish to engage in informal discussions regarding the role, please contact Matt Bartle on 07399457993. He will be pleased to provide further insights regarding the role.
Closing 30/06/23